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Returns and Exchanges


BABETTE DOES NOT PROVIDE FOR CASH REFUNDS. ALL REFUNDS WILL BE GIVEN AS STORE CREDIT.PLEASE NOTE THAT ALL SALE ITEMS PURCHASED ARE FINAL. All items purchased on SALE are NON-REFUNDABLE and NON-EXCHANGEABLE.

ALL VINTAGE CLOTHING SALES ARE FINAL - NO RETURNS OR EXCHANGES. 

Customers will be held responsible for shipping and handling charges to return the item. If the package does not reach us safely we will not be able to complete the refund, we recommend you make use of registered post.

 

HOW TO RETURN FOR AN EXCHANGE:

Please send the tagged, unworn item along with your NAME, EMAIL and PHONE NUMBER to the address below. You will be refunded in store credit within 14 business days of the return of the item, minus original shipping charges. 

FAULTY PRODUCTS:

Each garment we send out is initially quality controlled, however, in the slight case that you have received a product with a manufacturing fault we will gladly replace it or refund the cost (in store credit) as long as it has been returned within 14 days of purchase. Anything extending beyond this time frame will be up to our discretion. Please note that wear and tear in the course of normal use is not considered a manufacturing fault.

PLEASE NOTE: Due to the nature of Vintage garments they are sold voetstoots. 

 

EXCHANGES:

We will gladly exchange garments for a different size. Please note the same rules and procedures apply for exchanges as well.

 

RETURN ADDRESS:

41 CHURCH STREET

CAPE TOWN

CBD

8001

SOUTH AFRICA